Privacy Policy

The personal data privacy policy (“Policy”) describes activities related to the processing of Users' personal data when accessing the Viet Cuisine website.

1. Subjects and scope of application

This policy governs the way in which this website collects, processes and stores personal data of Users.

For the avoidance of doubt, this Data Privacy Policy applies only to individual users. Vietnamese Cuisine encourages users to read this Policy carefully and regularly check the website to update any changes that Vietnamese Cuisine may make under the terms of the Policy.

2. Explain the terms

2.1. "User"

An individual who accesses, learns about, registers, uses or is involved in the operating process and provision of products and services of Vietnamese Cuisine.

2.2. “Personal data” or “DLCN”

Is information in the form of symbols, letters, numbers, images, sounds or similar forms in the electronic environment associated with a specific person or helping to identify a specific person.

Personal data includes basic personal data and sensitive personal data.

2.3. Basic personal data includes:

(a) Surname, middle name, birth name, other names (if any)

(b) Date, month and year of birth; date, month, year of death or disappearance;

(c) Gender

(d) Place of birth, place of birth registration, permanent residence, temporary residence, current residence, hometown, contact address

(e) Nationality

(f) Images of individuals

(g) Phone number, ID card number, personal identification number, passport number, driver's license number, license plate number, personal tax code number, social insurance number, insurance card number medical insurance

(h) Marital status

(i) Information about family relationships (parents, children)

(j) Information about individuals' digital accounts; Personal data reflects activities and history of activities in cyberspace

(k) Other information that pertains to a specific person or identifies a specific person does not fall within Sensitive Personal Data.

(l) Other data according to current legal regulations

2.4. Sensitive personal data

Personal data associated with an individual's privacy rights that, when violated, will directly affect the individual's legitimate rights and interests include:

(a) Political views, religious views

(b) Health status and personal life recorded in medical records, excluding blood type information

(c) Information related to racial and ethnic origin

(d) Information about an individual's inherited or acquired genetic characteristics

(e) Information about the individual's physical attributes and biological characteristics

(f) Information about the individual's sex life and sexual orientation

(g) Data on crimes and criminal acts are collected and stored by law enforcement agencies

(h) User information of credit institutions, foreign bank branches, payment intermediary service providers, and other authorized organizations, including: User identification information according to the provisions of law, account information, deposit information, deposited asset information, transaction information, information about organizations and individuals who are guarantors at credit institutions and bank branches , an organization providing intermediary payment services

(i) Data about an individual's location determined through a location service

(j) Other personal data specified by law are special and require necessary security measures.

2.5. Protect personal data

Is the activity of preventing, detecting, preventing and handling violations related to personal data according to the provisions of law.

2.6. Processing of personal data

Is one or more activities affecting personal data, such as: collection, recording, analysis, confirmation, storage, editing, disclosure, combination, access, retrieval, retrieval, encryption , decrypt, copy, share, transmit, provide, transfer, delete, destroy personal data or other related actions.

2.7. Third-party

Are organizations or individuals other than Vietnamese Cuisine and users as explained in accordance with this Policy.

For further clarity, any terms not explained in this Article will be understood and applied according to Vietnamese law.

3. Purpose of processing personal data

3.1. Vietnamese Cuisine may process Users' personal data for one or more of the following purposes:

(a) Providing products or services of Vietnamese Cuisine.

(b) Adjust, update, secure and improve products, services and applications that Vietnamese Cuisine is providing to users

(c) Verify identity and ensure confidentiality of User's personal information

(d) Respond to Users' service requests and support needs

(e) Notify Users about changes to policies and promotions of products and services that Vietnamese Cuisine is providing

(f) Measure, analyze internal data and other processing to improve and enhance the quality of services/products of Vietnamese Cuisine or perform marketing communication activities

(g) Prevent and prevent fraud, identity theft and other illegal activities

(h) To establish, exercise legal rights or defend legal claims of Vietnamese Cuisine, Users or any individual. These purposes may include exchanging data with Vietnamese Cuisine and other organizations to prevent and detect fraud and reduce credit risk.

(i) Comply with applicable laws, relevant industry standards and other applicable policies of Vietnamese Cuisine

(j) Any other purpose specific to the operation of Vietnamese Cuisine

3.2. Vietnamese Cuisine will request the User's permission before using the User's personal data for any purpose other than those stated in Article 3.1 above, at the time of personal data collection. of the User or before initiating relevant processing or as otherwise required or permitted by applicable law.

4. Security of User Personal Data

4.1. Users' personal data is committed to maximum confidentiality according to the regulations of VnAM Vietnamese Cuisine and the provisions of law. The processing of each User's Personal Data is carried out only with the User's consent, unless otherwise provided by law.

4.2. Vietnamese Cuisine does not use, transfer, provide or share with any third party the User's personal data without the User's consent, unless otherwise prescribed by law.

4.3. Vietnamese Cuisine will comply with other personal data security principles according to current legal regulations.

4.4. Vietnamese Cuisine uses many different information security technologies to protect Users' personal data from being retrieved, used or shared unintentionally. However, no data can be 100% secure. Therefore, Vietnamese Cuisine is committed to ensuring maximum security of Users' personal data. Some unwanted consequences and damages that may occur include but are not limited to:

(a) Hardware and software errors during data processing cause loss of User data

(b) Security vulnerabilities are beyond the control of Vietnamese Cuisine

(c) Users self-disclose personal data due to: carelessness or fraud; Visit websites/download applications containing malware...

4.5. Users should preserve electronic devices during use; Users should lock, log out, or exit their accounts on Viet Cuisine's website or application when not in use.

5. Types of personal data that Vietnamese Cuisine collects and processes

In order for Vietnamese Cuisine to provide products and services to Users and/or process User requests, Vietnamese Cuisine may need and/or be required to collect personal data, include

(a) Basic personal data of the User and his/her related individuals

(b) Sensitive personal data of the User and his/her related individuals

(c) Data related to websites or applications: technical data (as stated above, including device type, operating system, browser type, browser settings, IP address , language settings, date and time of connection to the website, application usage statistics, application installations, date and time of connection to the application, location data and other technical communications ); secure login details; usage data,…

(d) Marketing data: advertising interests; cookie data; clickstream data; browsing history; response to direct marketing; and opt out of direct marketing.

6. How personal data is collected

Vietnamese Cuisine collects personal data from Users in the following ways:

6.1. Directly from Users by various means

(a) When Users submit a registration request or any other form related to Vietnamese Cuisine products and services;

(b) When Users interact with Vietnamese Cuisine User service staff, for example through phone calls, letters, face-to-face meetings, sending emails or interacting on social networks

(c) When Users use Viet Cuisine's websites and applications

(d) When Users are contacted and respond to Vietnamese Cuisine's marketing representatives and User services personnel

(e) When Users submit their personal information to Vietnamese Cuisine for any other reason, including when Users sign up for a free trial of any products and services or when Users express interest in any products and services of Vietnamese Cuisine

6.2. From other third parties:

(a) If the User interacts with third party content or advertising on the website or in the application, Vietnamese Cuisine may receive the User's personal information from the relevant third party, in accordance with that third party's legally applicable privacy policy.

(b) If the User chooses to pay electronically directly to Viet Cuisine or through the website or application, Viet Cuisine may receive the User's personal data from third parties, for example as a payment service provider, for such payment purposes.

(c) To comply with its obligations under applicable law, Vietnamese Cuisine may receive personal data about Users from legal authorities and public authorities in accordance with the law.

(d) Vietnamese Cuisine may receive personal data about Users from public sources (such as phone books, advertising information/flyers, information published on electronic news sites). ).

Whenever such personal data is collected, Vietnamese Cuisine will ensure receipt of the data from relevant third parties in lawful ways, and hold such third parties responsible for compliance. Comply with legal regulations on personal data protection.

7. Organizations Who Process Personal Data

7.1. Vietnamese Cuisine will share or jointly process personal data with the following organizations and individuals:

(a) Contractors, agents, partners, and operational service providers of Vietnamese Cuisine.

(b) Branches, business units and employees working at branches, business units and agents of Vietnamese Cuisine.

(c) Telecommunications businesses in case the User violates the obligation to pay service fees.

(d) Professional advisors of Vietnamese Cuisine such as auditors, lawyers,... according to the provisions of law.

(e) Courts and competent state agencies in accordance with the provisions of law and/or when required and permitted by law.

7.2. Vietnamese Cuisine commits to sharing or jointly processing personal data only in cases where it is necessary to carry out the Processing Purposes stated in this Policy or as prescribed by law. Organizations and individuals that receive Users' personal data will have to comply with the provisions of this Policy and relevant laws on personal data protection.

Although Vietnamese Cuisine will make every effort to ensure that User information is anonymized/encrypted, the risk that this data may be disclosed in unusual circumstances cannot be completely excluded. resistance.

7.3. In case of participation of other personal data processing organizations mentioned in this Article, the User agrees that Vietnamese Cuisine will notify the User before Vietnamese Cuisine does so.

8. Processing of personal data in some special cases

Vietnamese Cuisine ensures that the processing of Users' personal data fully meets the requirements of the Law in the following special cases:

8.1. Vietnamese Cuisine always respects and protects children's personal data. In addition to the personal data protection measures prescribed by law, before processing children's personal data, Vietnamese Cuisine will verify the child's age and request the consent of (i ) children and/or (ii) the children's father, mother or guardian as prescribed by law.

8.2. In addition to complying with other relevant legal regulations, for the processing of personal data related to the personal data of people declared missing/deceased, Vietnamese Cuisine will have to obtain consent of one of the relevant persons according to the provisions of current law.

9. User rights and obligations related to personal data provided to Vietnamese Cuisine

9.1. Users have the right to know about the processing of their personal data, unless otherwise provided by law.

(a) Users may or may not consent to the processing of their personal data, unless otherwise provided by law.

(b) Users have access to view, edit or request correction of their Personal Data in writing to Vietnamese Cuisine, unless otherwise provided by law.

(c) Users have the right to withdraw their consent in writing sent to Vietnamese Cuisine, unless otherwise provided by law. Withdrawal of consent does not affect the lawfulness of the data processing agreed to by the User with Vietnamese Cuisine before the withdrawal of consent.

(d) Users have the right to delete or request deletion of their personal data in writing to Vietnamese Cuisine, unless otherwise provided by law.

(e) Users have the right to request restriction of processing of their Personal Data in writing to Vietnamese Cuisine, unless otherwise provided by law. Restriction of data processing will be implemented by Vietnamese Cuisine within 72 hours after the User's request, with all Personal Data that the User requests to be restricted, unless otherwise prescribed by law. .

(f) Users have the right to request Vietnamese Cuisine to provide themselves with their Personal Data in writing to Vietnamese Cuisine, unless otherwise provided by law.

(g) Users have the right to object to Vietnamese Cuisine, the Organization Processing Personal Data specified in this Policy processing their personal data in writing sent to Vietnamese Cuisine to prevent or limit disclosing DLCN or using DLCN for advertising and marketing purposes, unless otherwise prescribed by law. Vietnamese Cuisine will fulfill the User's request within 72 hours after receiving the request, unless otherwise provided by law.

(h) Users have the right to complain, denounce or sue according to the provisions of law.

(i) Users have the right to claim compensation for actual damages according to the provisions of law if Vietnamese Cuisine violates regulations on protecting their Personal Data, unless the parties have other agreements or other provisions of law.

(j) Users have the right to self-protect according to the provisions of the Civil Code, other relevant laws, or request competent agencies and organizations to implement methods to protect civil rights according to the provisions of Article 11 of the Civil Code.

(k) Other rights as prescribed by current law.

9.2. User obligations

(a) Comply with the laws, regulations and instructions of Vietnamese Cuisine related to the processing of Users' Personal Data.

(b) Provide complete, honest and accurate personal data and other information as requested by Vietnamese Cuisine when registering and using Vietnamese Cuisine's services and when there are changes in information. This. Vietnamese Cuisine will secure the User's personal data based on registered User information, so if there is any incorrect information, Vietnamese Cuisine will not be responsible in case the information is incorrect. that affects or limits the User's rights. In case of failure to notify, if any risks or losses arise, the User is responsible for errors or abuse or fraud when using the service due to his or her own fault or failure to provide correct and complete information. Sufficient, accurate, and timely information changes; including financial losses and costs arising from incorrect or inconsistent information provided.

(c) Coordinate with Vietnamese Cuisine, competent state agencies or third parties in case of issues affecting the security of Users' personal data.

(d) Protect your own personal data; proactively apply measures to protect your personal data while using Vietnamese Cuisine's services; promptly notify Vietnamese Cuisine when detecting any errors or mistakes regarding your Personal Data or suspecting that your Personal Data is being violated.

(e) Be solely responsible for the information, data, and consent that you create and provide in the network environment; Take responsibility in case personal data is leaked or violated due to your fault.

(f) Regularly update the Regulations and Policies of Vietnamese Cuisine from time to time as notified to Users or posted on websites and or other transaction channels of Vietnamese Cuisine from time to time. Take actions according to Vietnamese Cuisine's instructions to clearly indicate consent or disapproval for the purposes of processing Personal Data that Vietnamese Cuisine notifies users from time to time.

(g) Respect and protect the personal data of others.

(h) Other responsibilities as prescribed by law.

10. Storage of personal data

Vietnamese Cuisine undertakes to only store Users' personal data in cases related to the purposes stated in this Policy. Vietnamese Cuisine may also need to store your personal data for a period of time, such as where required by applicable law.

11. Processing personal data involving foreign elements

11.1. In order to carry out the purpose of processing personal data in this Policy, Vietnamese Cuisine may have to provide/share User's personal data with relevant third parties of Vietnamese Cuisine and third parties. This can be in Vietnam or any other location outside the territory of Vietnam.

11.2. When providing/sharing personal data abroad, Vietnamese Cuisine will require the receiving party to ensure that the User's personal data transferred to them will be confidential and secure. Vietnamese Cuisine ensures compliance with legal and regulatory obligations regarding the transfer of Users' personal data.

11.3. Users in the European Union (EU): Users' personal data may be accessed, transferred and/or stored outside the European Economic Area (EEA), including countries with may have a lower level of data protection under EU data protection law. Vietnamese Cuisine must comply with specific rules when transferring Personal Data from within the EEA to outside the EEA. Vietnamese Cuisine will then use appropriate safeguards to protect any Personal Data transferred.

12. Cookies

12.1. When Users use or access websites and online news pages (hereinafter collectively referred to as "websites") of Vietnamese Cuisine, Vietnamese Cuisine may place one or more cookies on the User's device. “Cookie” is a small file placed on a User's device when the User visits an electronic news site, which records information about the User's device, browser and in some cases, preferences and interests. Users' electronic news browsing habits.

Vietnamese Cuisine may use this information to identify Users when Users return to Vietnamese Cuisine's websites, to provide personalized services on Vietnamese Cuisine's websites. , to compile analytical data to better understand website operations and to improve Vietnamese Cuisine's websites. Users can use their browser settings to delete or block cookies on their devices. However, if the User decides not to accept or block cookies from Vietnamese Cuisine's websites, the User may not be able to take full advantage of all the features of Vietnamese Cuisine's websites.

12.2. Vietnamese Cuisine may process Users' personal information through cookie technology, according to the provisions of these Terms. Vietnamese Cuisine may also use remarketing to serve advertisements to individuals that Vietnamese Cuisine knows have previously visited its website.

12.3. To the extent third parties have placed content on Viet Cuisine's websites (e.g., social media features), those third parties may collect personal information from Users. (e.g. cookie data) if the User chooses to interact with such third party content or use third party services.

13. Contact information for processing personal data

In case the User has any questions regarding this Policy or issues related to data subject rights or the processing of the User's personal data, the User may use the following forms: contact listed below:

Send an email to Vietnamese Cuisine at: trang.tuoitreera@gmail.com

14. General Terms

14.1. This policy takes effect from August 1, 2023. Users understand and agree that this Policy may be amended from time to time and will be notified to Users through Vietnamese Cuisine's transaction channels before application. Changes and their effective date will be updated and announced on Transaction Channels and other channels of Vietnamese Cuisine. The User's continued use of the service after the notice period regarding amendments and supplements from time to time means that the User has accepted those amendments and supplements.

14.2. Users clearly know and agree to this Policy which is also the Notice of Personal Data Processing specified in Article 13 of Decree 13/ND-CP/2023 and amended and supplemented from time to time before the MoU. Viet Food Processes personal data. Accordingly. Vietnamese Cuisine does not need to take any additional measures for the purpose of notifying Users of the Processing of personal data.

14.3. Users commit to strictly comply with the provisions of this Policy. For issues that have not been regulated, the Parties agree to comply with the provisions of law, instructions of competent State agencies and/or amendments and supplements to this Policy notified to Vietnamese Cuisine. Users in each period.

14.4. Users may see advertising or other content on any website, application or device that may link to websites or services of partners, advertisers, sponsors or other third parties. Vietnamese Cuisine does not control the content or links that appear on third party websites or services and is not responsible or/or liable for the practices employed by those websites. Third party websites or services linked to or from any website, application or device. These websites and services may be subject to the third party's own privacy policies and terms of use.

14.5. This policy is concluded on the basis of goodwill between Vietnamese Cuisine and Users. During the implementation process, if any disputes arise, the Parties will proactively resolve them through negotiation and conciliation. In case conciliation fails, the dispute will be brought to the competent People's Court for resolution in accordance with the law.