Karen's Diner create amazing attention because of the provocative service they use to attract customers. Instead of welcoming customers with warmth and friendliness, this restaurant's staff chooses to treat them unpleasantly, in order to create an "unforgettable" dining experience.
As soon as you enter Karen's Diner, diners will notice a disdainful look from the staff. Waiters do not greet warmly, but instead, they are willing to criticize even the customer's fashion sense and hairstyle while waiting to take the order. Some diners have expressed surprise when staff rudely throw menus on the table, and staff even intentionally bring the wrong food or drinks to make the experience more unpleasant.
Image: Karen's Diner
The motto of this restaurant chain is: "Good food, bad service." They want to create an unforgettable dining experience by using the staff's attitudes and actions to make diners feel uncomfortable. This may seem like a strange strategy, but it has attracted attention and created great debate within the community.
Some people believe that this loses the core value of the service industry. Meanwhile, others see this as a unique way to create a memorable dining experience and test diners' patience.
Teasing service is not always successful. Some diners may not accept this treatment and will leave the restaurant, creating the risk of lost revenue. However, there are some diners who find it interesting to participate in this experience, and they may decide to come back to experience it again or to share about it on social networks, creating excitement. flavor for the restaurant.
This eatery has created an unforgettable and attention-grabbing experience and in your opinion, can this be a sustainable business model?
(According to Oddity Central)
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